Accessibility
Need Assistance?
If you experience difficulty accessing any part of this website, encounter an accessibility barrier, or require assistance with any portion of your shopping experience, we encourage you to contact us so that we may provide support and work toward an appropriate solution.
Contact Information
Email: customercare@shopelorae.com
When contacting us, if possible, please include:
- the web page or feature you were attempting to access
- a brief description of the issue encountered
- the device and browser you were using
- any assistive technology being used, if applicable
This information helps us better understand and address accessibility concerns.
At Eloraé Jewelry and Accessories, we are committed to ensuring that our website is accessible to all individuals, including people with disabilities. We believe every customer should be able to access our website, browse our collections, and engage with our content in a way that is inclusive, respectful, and user-friendly.
We are actively working to improve the accessibility and usability of our website and to provide an experience that is as seamless as possible for all visitors.
Accessibility Standards
Eloraé Jewelry and Accessories strives to design, develop, and maintain its website in alignment with recognized accessibility best practices and standards, including the Web Content Accessibility Guidelines (WCAG) 2.2, to the extent reasonably possible. WCAG is an internationally recognized set of technical standards developed to improve digital accessibility for individuals with a wide range of disabilities.
Our ongoing efforts are intended to support usability for individuals who rely on assistive technologies, including but not limited to screen readers, keyboard navigation, voice recognition software, and other adaptive technologies.
Ongoing Efforts
Accessibility is an ongoing process, and we recognize that some areas of the website may require continued improvement over time. We are committed to monitoring our website, reviewing accessibility features, and making updates where reasonably possible in order to improve the overall user experience.
Our accessibility efforts may include, but are not limited to:
- improving navigation and page structure
- enhancing readability and color contrast
- supporting keyboard accessibility
- improving compatibility with assistive technologies
- maintaining responsive usability across desktop, tablet, and mobile devices
Third-Party Content and Integrations
Please note that certain third-party content, applications, plugins, embedded tools, or integrations used on our website may not be fully accessible in all circumstances. While we strive to work with providers who support accessibility, we cannot guarantee the accessibility of third-party functionality that is not fully under our control.
Commitment to Equal Access
Eloraé Jewelry and Accessories is committed to making reasonable efforts to ensure that our digital experience remains inclusive and accessible to all users. The ADA requires businesses open to the public to provide equal access and effective communication, and accessibility practices such as alt text, keyboard access, captions, readable contrast, and accessible forms are commonly recommended to support that goal.
We value every visitor and are committed to continuing our efforts to provide a more accessible and inclusive online experience.
Last Updated: March 25, 2026
Still need answers? We're here to help.
Please contact us via our email address below and Team Eloraé will be more than happy to assist you.